Community - About Nikesh

Nikesh · ‎07-22-2016

Hi Marwanziz, We currently do not expose the subscription RatePlanCharge object on the invoice Template. However the RatePlanCharge object can be used in the Context of a GroupBy filter. The custom fields on the InvoiceItem are inherited from the RatePlanCharge object, so yes you can use them to populate the RateplanCharge values. Please see this link for more information https://knowledgecenter.zuora.com/CB_Billing/IA_Invoices/Creating_a_Custom_Invoice_Template/CC_Summarize_Invoice_Items Regards, Nikesh

Nikesh · ‎03-31-2016

SOLUTION: You'll need to change the transfer to accounting value on the invoice to No or Ignore. In order to change this value, click on Additional Fields on the invoice and change the value. Save the changes in order to have the ability to unpost the invoice. IMPORTANT CONSIDERATIONS: This feature is mainly used with 3rd party General Ledger Systems, NetSuite for example. In the event an invoice is unposted and deleted, you'll need to manually update your 3rd party system, as Zuora will not sync such information. If using NetSuite, you may set the value to Ignore to avoid error messages upon sync. If you need to resync an Invoice, you must delete the NetSuite invoice and set the Zuora invoice’s Transferred to Accounting value to No. SUPPORTING REFERENCES: Invoice Transaction Sync

Nikesh · ‎03-31-2016

How can I unpost an invoice? When attempting to unpost an invoice, Zuora does not allow me and displays the following message. "The Invoice has been transfered to accounting and cannot be unposted"

Nikesh · ‎03-21-2016

Solution: By default, in Payment Pages 2.0, Zuora tenant enables the client-side encryption of credit card fields using the Public Key for additional security, even while being transmitted via HTTPS. In the credit card type Payment Pages, construct the string for the encrypted_values field using the following information: Credit card number (field_CreditCardNumber) Credit card security code (field_CreditCardSecurityCode) Credit card expiration month (field_CreditCardExpirationMonth) Credit card expiration year (field_CreditCardExpirationYear) The encrypted_values string should be formatted as: #fiield_CreditCardNumber#field_CreditCardSecurityCode#field_CreditCardExpirationMonth#field_CreditCardExpirationYear You need to encrypt the above string with the public key and set the encrypted string to field ‘encrypted_values’. You can use the RsaEncrypter.encrypt java function defined in the Zuora security library to encrypt the string. The following is a sample code to encrypt credit card information. The code below depends on several libraries. You can find those libraries in Payment Pages 2.0 sample code repository. import com.zuora.rsa.security.encrypt.RsaEncrypter; import org.apache.commons.codec.binary.Base64; String unencrypted_values = "#" + creditCardNumber + "#" + cardSecurityCode + "#" + creditCardExpirationMonth + "#" + creditCardExpirationYear; String encrypted_values = RsaEncrypter.encrypt(new String(Base64.encodeBase64(unencrypted_values.getBytes())), publicKey); Supporting References: http://knowledgecenter.zuora.com/CA_Commerce/G_Hosted_Commerce_Pages/B_Payment_Pages_2.0/P_Implement_Direct_POST_for_Payment_Methods/Direct_POST_Payment_Pages_2.0_Form_Fields#section_3

Nikesh · ‎03-21-2016

Question or Problem Statement: I'm getting a 'NullValue' error for all of the fields when submitting the HPM iFrame? I did enter the correct credit card information but still encountered the same error consistently. How do I resolve this?

Nikesh · ‎03-08-2016

Ok, My recommendations for union square restuarants are Breakfast: Honey Honey Cafe & Crepery Bluestem Brasserie Beanstalk Cafe Lunch/Dinner: E&O Kitchen and Bar Scala's Bistro Kuletos Daily Grill Restaurant Jeanne D’ Arc Hops & Hominy Thanks, Nikesh

Nikesh · ‎03-01-2016

Solution: This is indicative of a password issue. It may be that your CyberSource password has expired. You can try login into CyberSource Business Center to validate your password and then input it in the Zuora setup page (Z-Payments Settings > Setup Payment Method Updater). Supporting Reference(s): http://knowledgecenter.zuora.com/CB_Billing/L_Payment_Methods/D_Payment_Method_Updater/Setting_Up_Payment_Method_Updater/B_Configure_the_CyberSource_Payment_Method_Updater

Nikesh · ‎03-01-2016

Problem Statement: CyberSource payment method updater batch job returning Error status with error message: Updater Declined the Request. CyberSource HTTP Status: 403 - Forbidden.

Nikesh · ‎02-01-2016

In Zuora we have the ability to sync the Sales Rep field to SFDC. However we cannot update the sales rep field from SFDC to Zuora. Customers are requesting that they have the ability to sync from SFDC to Zuora as well for the Sales Rep Field. Thanks, Nikesh

Nikesh · ‎02-01-2016

Looks like "The Read only after Sent to Z-Billing" setting in the quote configuration setting does not apply to quotes already Sent-to -Z-biling. This only applies to Quotes after the setting is turned on. Is there anyway the setting can retroactively change the quote layout to Read-only for Quotes that have already been sent to Z-billing. Customers do not want these quotes editable. Thanks, Nikesh

Nikesh · ‎01-29-2016

The Bill to fields are all available in the out of the box object fields, but for Sold To only the Sold To name and Sold To contact id are available fields. All the Sold To fields should be mapped to Salesforce as well. Customers are requesting this. Thanks, Nikesh

Nikesh · ‎01-28-2016

Currently it looks like we do not pass the following information into Salesforce: Overage Price, Included units. A lot of rate plans include this charge type. Yet we cannot see this in Salesforce. This should be mapped into Salesforce. Thanks, Nikesh

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Re: Display Custom Fields on Invoice Template

Re: Error: The Invoice has been transfered to accounting and cannot be unposted

Error: The Invoice has been transfered to accounting and cannot be unposted

Re: 'NullValue' For all of the fields when submitting the HPM iFrame

'NullValue' For all of the fields when submitting the HPM iFrame

Re: Eateries around Union Square

Re: Cybersource payment method updater batch job failed with Error "Updater declined the reques

Cybersource payment method updater batch job failed with Error "Updater declined the request..."

Syncing Sales Rep name with SFDC account owner

Quote "Read-Only after Sent to Z-Billing doesn't apply retroactively?

Re: Additional fields for Sold To contacts sync

Re: Add Overage Price and Included Units to Subscription Product & Charge for Zuora 360