When are these changes getting propogatednto production ? We are seeing an impact after SSL certificate change in sandbox instances. We need to seek the downtime if this change is going in production as well. Please publish the timeline for production changes and give us ahead notice.
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Hi Keeping in sync the latest foreign exchange rates, how does Zuora handle the conversion rates that we populate for each currency when the product is created in Zuora ? Also, we have a requirement where the subscriptions are created Ever Green with customer paying the invoice in monthly in advance plan. So, for future invoices, how does the updated currency price get applied on these ? Thanks !
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Hi I have a product configured with Tier pricing with discounts captured at each tier level. 1-49 100$ 50-99 90$ 100-249 80$ I have product rate plan charged configured as 'Use Latest product catalog pricing'. Now, for quantity 40 during initial subscription creation, customer pays 100$. During the renewal, customer adds 10 more quantity which falls in discount price of 90$. How does Zuora handle this scenario of having renewal trigger at 90$ price instead of 100$ as per the original subscription. Thanks !
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How do we know if there is a breaking change that we need to be aware of. I think posting the release notes ahead of time will keep us prepared of the changes coming in. please consider this aspect for future releases. thanks !
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