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since ‎05-17-2016
‎01-12-2018
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Valued Scholar

How with SOAP API i can get user information?

by Valued Scholar in API
‎09-29-2016 12:05 AM
‎09-29-2016 12:05 AM
Almost all SOAP objects have fields like CreateById - ID of the Zuora user who created the Account object. I need to get information about this user - but i don't find in SOAP API Object Reference any object like User. ... View more

[Urgent] Not able to import usage file

by Valued Scholar in Billing & Payments
‎08-04-2016 01:27 AM
‎08-04-2016 01:27 AM
We tried it with API API Response - {"size": 11907, "success": true, "checkImportStatus": "https://api.zuora.com/rest/v1/usage/2c92a0fc565402190156549e667b19fb/status"} Answer from checkImportStatus URL:  <?xml version="1.0" encoding="UTF-8" standalone="yes"?><restVO xmlns:ns2="http://wadl.dev.java.net/2009/02"/> When we try import file with UI - Add Usage Record - nothing happens  We can't see our uplodaed files. ... View more

How can i download a usage file which is uploaded and proccessed?

by Valued Scholar in Billing & Payments
‎07-17-2016 03:46 PM
‎07-17-2016 03:46 PM
I tried use API for get file by id ( https://api.zuora.com/rest/v1/files/{file-id}) - result is Not Found https://api.zuora.com/rest/v1/files/2c92a09855a0e18c0155bd915f590746  ... View more

Re: Problem with send usage with REST API on sandbox

by Valued Scholar in API
‎05-23-2016 12:39 AM
‎05-23-2016 12:39 AM
@Viktor any ideas? ... View more

Re: Problem with send usage with REST API on sandbox

by Valued Scholar in API
‎05-19-2016 06:23 AM
‎05-19-2016 06:23 AM
@Viktor And i didn't receive any emails about wrong import of usages through API ... View more

Re: Problem with send usage with REST API on sandbox

by Valued Scholar in API
‎05-19-2016 06:02 AM
‎05-19-2016 06:02 AM
@Viktor Unfortunely i dont. I change data format to DD/MM and have the same error: Dear Customer, The import operation you requested has completed with an error. Import Request Information Import ID:                                 2c92c0f854c23d880154c917884e16 85 Import Status:                           Failed Status Description:                     There are some invalid records in this import. Import Completed On:                19.05.2016 05:57:24 Total Records Attempted:            160 Total Records Imported:              0 For additional Import details, please visit: https://apisandbox.zuora.com/apps/api/file/2c92c08554c239510154c9178dfe7e1e id Message ACCOUNT_ID UOM QTY STARTDATE ENDDATE SUBSCRIPTION_ID CHARGE_ID DESCRIPTION   The STARTDATE format is invalid;The ENDDATE format is invalid 100002 Impressions 3652741.0 27/03/2016 31/03/2016 A-S00000139 C-00000376 Booking1 ... View more

Re: Problem with send usage with REST API on sandbox

by Valued Scholar in API
‎05-19-2016 12:57 AM
‎05-19-2016 12:57 AM
@Viktor I don't understand... I'm trying to work with sandbox from my local computer, stage server - they can have different locale settings Production server may have own locale settings too. I think date format shouldnt depend on local date format settings. ... View more

Re: Problem with import Customer Accounts on sanbox

by Valued Scholar in Billing & Payments
‎05-19-2016 12:49 AM
‎05-19-2016 12:49 AM
@Yvonne Is there any way how i can import accounts with existing ID? ... View more

Problem with import Customer Accounts on sanbox

by Valued Scholar in Billing & Payments
‎05-17-2016 06:53 PM
‎05-17-2016 06:53 PM
Hi, i imported current accounts from production and wonted import them to sandbox. When i'm uploading csv files through action i have import result where all records are skipped. ... View more

Re: Problem with send usage with REST API on sandbox

by Valued Scholar in API
‎05-17-2016 05:27 PM
‎05-17-2016 05:27 PM
I added my email to import email templates. After import with UI i got this email:   Dear Customer, The import operation you requested has completed with an error. Import Request Information Import ID:                                 2c92c0f954a999f50154c1389a750e 63 Import Status:                           Failed Status Description:                     There are some invalid records in this import. Import Completed On:                17.05.2016 17:16:34 Total Records Attempted:            164 Total Records Imported:              0   There was also link to submited file with comments There is one line from this file id Message ACCOUNT_ID UOM QTY STARTDATE ENDDATE SUBSCRIPTION_ID CHARGE_ID DESCRIPTION   The STARTDATE format is invalid;The ENDDATE format is invalid 100002 Impressions 20769574.0 03/01/2016 03/31/2016 A-S00000139 C-00000376 Booking1 I can't understand what is the problem with date format - it's MM/DD/YYYY like in documentation API Usage Post Doc ... View more

Problem with send usage with REST API on sandbox

by Valued Scholar in API
‎05-17-2016 02:30 AM
‎05-17-2016 02:30 AM
Hi! When I try send csv file i get error: {'processId': 'FFFC85B05B2C1C22', 'reasons': [{'code': 50000000, 'message': 'Exception happens when import usage records by UI/Rest'}], 'success': False} If i try just upload this file with UI - nothing happens - new records don't added Example of file: ACCOUNT_ID,UOM,QTY,STARTDATE,ENDDATE,SUBSCRIPTION_ID,CHARGE_ID,DESCRIPTION 100002,Impressions,20769574.0,03/01/2016,03/31/2016,A-S00000139,C-00000376,Booking1 ... View more