Hi Everyone. I am Kathy Smith, IT Director for the Seattle Times. We are in the process of launch Zuora/Salesforce for all of our digital and print subscribers. We have had challenges with Zuora 360 sync to Salesforce and have taken an alternate path that we would be happy to share. We expected more native functionality and would like to learn from others as we move forward building our the product catalogue and migrate data from our existing mainframe systems to Zuora/Salesforce platforms.
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Hi Sjan - I am Kathy Smith, IT Director for The Seattle Times and we are in the middle of a huge Zuora/Salesforce project for our print and digital subscribers. Our head engineer is Tim and he has a lot to share around our experiences and solutions we came up with. If you can provide your contact information, will pass along to Tim for a discussion.
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