About Michael23

Michael23

My tenant has the Custom Event Framework activated. I need to create event-triggers in order to generate a callout for three events: - a rate plan is added or removed from a subscription - the subscription end-date changes - the end-date of a rate plan within a subscription changes In my call to the /events/event-triggers endpoint, what can I use in the ''condition'' field to achieve this? Thanks

Michael23

Thanks for following up. I have activated the Custom Event Framework in my tenant. Suppose I need to create an event-trigger for when the end-date of a subscription changes. When I call the events/event-trigger endpoint, what should I use in the <condition> field?

Michael23

I need to create a notification that will generate a callout when a rate plan's end date changes. The use case is for when one of our customer service agents changes the end date of a discount-rate-plan within a specific subscription. How can I set this up? Specifically, which Related Event and Event Parameter should I use when creating my new Notification?

Michael23 · ‎05-15-2020

Thanks!

Michael23 · ‎05-14-2020

I would like to create a csv file where each row corresponds to an active subscription id, and all of its previous subscription ids. Is there an api call or export operation that can create this? For example Suppose you have subscription A with subscription-id: a. You amend it, and it becomes subscription B with subscription-id: b. You amend it again, and it becomes subscription C with subscription-id: c. Subscription C is active, while A & B are expired. On one row of te csv file, this would be represented as: c,b,a. (Or c,a,b. Order doesn't matter).

Michael23 · ‎05-14-2020

Hi Chi, thanks for following up. Yes, I am actually considering doing this if I don't find another solution. The main reason that I'm looking for an alternative is because the real query that I need to do is much larger, and a nested query would cause it to double in size. I need my query to be easily 'readable'/'understandable' by other members of my team, which is why I'm looking to separate it, or break it into smaller steps (tasks). Is there any sequence of tasks that I can use to pass a result-set forward to another task? I am not an expert in Workflows, so I am not aware of all the capabilities of all the tasks. I am curious if there is any pair of tasks that I can use in this regard. The only other option that comes to mind is to iterate over the set with a loop but I'm not sure this would be best. Or is there perhaps an object query or export query that I can create to find discount rate-plans ending in X days, that will group together the other rate plan that will replace it?

Michael23 · ‎05-14-2020

I have a data query task that produces a csv file of subscription-ids. It's just one column. I would like to follow this with another retrieve task that takes this list of subscription-ids as an input. To elaborate, suppose my list of subscription-ids produced by the data query is called 'list1'. I would like to perform a data query similar to: select * from Subscriptions where Id IN list1. My overall goal is identify subscriptions containing discount rate plans that are ending in two weeks. For each subscription, I would like to identify the corresponding non-discount rate plan that will kick in, and its regular price (charge).

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How to create an event trigger for when a zuora object field changes?

Re: How to generate a callout when a rate plan's end date changes?

How to generate a callout when a rate plan's end date changes?

Re: How to get all previous subscriptions for an active subscription?

How to get all previous subscriptions for an active subscription?

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