About shiga

shiga · ‎07-10-2018

I cannot even begin to list the problems that we have run into using this word template. It has certainly tarnished the Quote process for our team, the user would rather just do it offline. And it does not help that it is so brittle with logic that it breaks if you look at it the wrong way. +1000

shiga · ‎06-04-2018

Hi, I am Sherry Higa from Urban Airship in Portland Oregon. I am a business systems engineer, with a background in accounting and finance. We have been a long time Zuora customer, but just upgraded our quotes and 360 to the latest and greatest one month ago. The fine-tuning continues.... I would love to talk with people who are using Zuora + SFDC + NetSuite software stack. We are also reviewing RevPro as a revenue option, so anyone uses that with this stack, please DM me. @MaggieL I believe I meet with your co-worker Erin Havens last year at the Subscribed event. She was extremely helpful sharing the team's triumphs and woes on Zuora and Salesforce. We are now upgraded to the latest and greatest of Zuora quotes and 360. Do you think you would want to meet up for a quick chat about your integration? Best Regards, Sherry Higa

shiga · ‎02-07-2018

Hi Shawn, Was this solution shared in the community yet? I have a use case for this process as well. Thanks, Sherry

shiga · ‎10-06-2016

@chris, no I do not get the full value even upon export.

shiga · ‎10-05-2016

When I create a report to test my pricing updates, the values produced do not reflect the actual price in the price book. The report is rounding the numnbers to 2 decimal places and our prices go out to 7 decimal places. Is there a way to fiddle with the number format?

shiga · ‎09-13-2016

@lukasz, this test would be across our entire customer base. We do one bill run a month for all custoemrs. So we are comparing the live bill run we did in production for the August service period to the sandbox production copy and loading new numbers there for a comparision between the two counting methodologies for the same service period. I think we have it figured out for now, we just decided to move forward and not work with older data. Thanks, shiga

shiga · ‎08-30-2016

Hi @lukasz, that's close. We are looking to test out a different usage calculation methodology on the current price book. We want to see the fiscal impact of the new counting method before we release it out to the public.

shiga · ‎08-09-2016

Hello, We are in a situation where we would like to be able to run usage metrics in our sandbox for a specific period in the past. We are testing out diffrent counting methodologies and would like to be able to compare a production bill run to the sandbox test usage but we have already refreshed our sandbox. I ask that we be able to roll back that sandbox refresh so we can re-run the usage with a diffren set of numbers. Being able to pull back all of the bill runs, usage, subscriptions, etc, is quite time consuming to do manually, so it would be nice to have an automated way to do this. Thank you, Sherry

shiga · ‎06-22-2016

I have a similar situation, where we have milestone billing but we do know the dates. However, here's the twist, we also base it on usage. Is there a way to split the invoice and then add usage to the bill later?

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Re: Render Quote Templates in HTML, not Microsoft Word

Re: Tell us about yourself!

Re: Opportunity Forecasting in Salesforce

Re: Not enough decimal places

Not enough decimal places

Re: Roll back a sandbox refresh

Re: Roll back a sandbox refresh

Roll back a sandbox refresh

Re: Milestone Billing?