Support SME

Running Developer Tools on particular Entity

Question:

We are trying to run the Developer Tools on a particular Entity which is not the Parent Entity. Do we need to have separate Tenant Logins for each Child Entity or can we use the Parent Entity login to run the Developer Tools app?

 

Solution:

You only need to have access to your Tenant Login which you use in Zuora.

If your user in Zuora has access to various entities, then they can also access those entities via the Connect app.

For example, this particular user has access to the following entities in Zuora:

Screen Shot 2018-09-13 at 05.24.32.png

 

In Connect, that particular user also has access to create the App instance against a particular Entity:

Screen Shot 2018-09-12 at 13.17.48.png

 

Please note that the Entities dropdown menu will only appear once you've selected a Source login, as in the example above I've selected omar.arroum1@zuora.com, as the app needs to be able to pull that information from the user's role and permission.



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