Re: Zuora KPIs
I am reworking on my company's monthly/ quarterly/ yearly reports. Will definitely share my experiences. Let's try to get mor admins here to share!
Definitely the main performance indicators which we defined are important for us :
New subscriptions/ accounts
Number of cancellations (CHURN)
Variation in MRR
Breakdown of most sold products / rateplans
Amounts invoiced/ Amounts paid
The reportingn in Zuora offers a lot of possibilities but it is also very complex and sometimes numbers don't always seem right nor make sense, so there is a lot of learning by doing.
But we could use this thread as a means to share "default" reports. Do you have any KPIs you think are vital, and any reports you created you could share?
I will share once I finalized mine and am sure the numbers come out right.