Search the Community
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
488 results
Sorted by:
10-14-2019
08:01 AM
I have a question about why only the most recent legal document for an account can be unposted. Besides I've read that validation of the most recent Invoice is actually performed at Charge level ins...
Labels:
05-27-2020
03:26 AM
Is the RatePlanCharge's Effective End Date included as the service period of invoice calculation? We are using "SpecificEndDate" as the End date Condition for the subscription charges and we wanted e...
Labels:
06-17-2020
11:59 AM
Hello, I have a customer who says he has not received his refund but on our end, the refund reflects as processed. Its been almost a week. Is there a way to see the status of a refund? To see if it's...
06-15-2020
08:21 AM
Hello, I'm pretty new to Zuora and am confused about a lot of things, but right now could someone help me understand why there are numbers at the end of a Sku and how do I get rid of t...
05-14-2020
05:17 AM
I am using following merge fields on my custom invoice template, as in the image. My invoices shows discount summerized except when the value of discount is in negetive. Not sure what is wrong...
- Tags:
- invoice template
Labels:
05-14-2020
09:38 AM
Problem: Many of us face the issue in CSV file while loading column values with commas(,). The value that follows the comma automatically goes to the next column.
For Example: Account.cs...
Labels:
04-24-2020
05:30 AM
When we are trying to write off an invoice, we are getting this error:
"The maximum amount of credit that can be created against the invoice is 0. You are attempting to create credit in th...
Labels:
04-16-2020
08:55 AM
I have been happily using the Zuora REST API today - creating and retrieving objects, executing ZOQL queries using the v1/action/query endpoint, etc. However, I have been unable to create usage using...
- Tags:
- Create Usage
01-15-2020
11:24 AM
We have enabled the New Invoice Settlement feature recently. We want to be reverse the tax line on the invoice but we are not able to as the credit memo shows only the invoice item lines and we are n...
Labels:
12-06-2019
04:43 AM
2 Kudos
On integrating hosted payment page 2.0 (ver 1.3.0 of zuora-min.js) in callback (see code below) I caught next error: "Error on request payment page. Errorcode=Invalid_Security, errorMessage=Request...