Reply
vu_phan Support Team

Support Team

Support Team
Posts: 319
Registered: ‎01-06-2016
Accepted Solution

Quantity exceeds the charge's min quantity

[ Edited ]

I'm using Bundling.  When adding a specific product to a quote in the product selector, I'm getting the following error.

 

Quantity exceeds the charge's min quantity 5

 

5 is the product rate plan charge's Minimum Quantity.  Can you please let me know what causes the issue?



If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √

Highlighted
vu_phan Support Team

Support Team

Support Team
Posts: 319
Registered: ‎01-06-2016

Re: Quantity exceeds the charge's min quantity

One of the possibilities is that the product rate plan charge's Default Quantity is less than Minimum Quantity.  Please make sure that Default Quantity ≥ Minimum Quantity.



If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √

vu_phan Support Team

Support Team

Support Team
Posts: 319
Registered: ‎01-06-2016

Re: Quantity exceeds the charge's min quantity

Another possibility is that Minimum Quantity is not set but Default Quantity = 0.  Quote Rate Plan Charge object has a validation rule Quote Rate Plan Charge Validation Rule which requires quantity ≥ 1.  In this case you need to either empty Default Quantity field or set it to ≥ 1.



If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √