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When RevPro will automatically close an RC?

Muhan
Zuora Documentation

When RevPro will automatically close an RC?

Question:

I'd like to understand in what circumstance RevPro would close a revenue contract automatically.

 

Answer:

Revenue contracts can be closed in either of the following ways:

  • The revenue user manually closes the RC.
  • The system closes the RC based on the contract modification rule triggered for New POB.

In contract modification setup, when New Revenue Contract is selected as the contract modification treatment for the New POB category (as shown in the following graphic), you can specify the action that the system should take when creating a new RC.

new-rc.png

Click the gear icon on the right and select one of the following:

  • Create and Close RC: In this case, RevPro will create a new RC and then close the newly created RC, so that future new lines will not be associated with this new RC.
  • Create and Keep Open: In this case, RevPro will close the original RC, create a new RC and put the newly created RC in either the contract initial timeline or the revision timeline. 
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