How to upload the transactions with non English characters?
How to save files containing the non-English characters to avoid getting errored out during upload?
In Zuora Revenue, the file upload fails if the upload file contains the non-English characters. There are a couple of reasons for this failure.
- The system profile UPLOAD_NON_ENGLISH_CHARS is set to No.
- The upload file containing the non-English character data is not of the UTF-8 (encoding) type.
How to fix it?
1. Navigate to Setups >> Application >> Profiles.
Search for the UPLOAD_NON_ENGLISH_CHARS profile option and change its value from No to Yes.
2. Open your upload file using a Notepad utility and save it as (using Save As option) by choosing the Encoding as UTF-8