Zuora Platform

Zuora-Community · ‎01-28-2016

Customer has a use case where multiple products within a single subscription could have different trial start dates. Let's assume that a Trial is only for 1 month. So for example: a customer selects Product 1 on Trial on December 01 and then selects Product 02 on Trial on December 15 . On Jan 01 , the Trial for Product 01 should end. At this time, assuming the customer is going to convert to a paid subscriber for Product 01, Zuora would need to fire off a notification on Jan 01 to the Provisioning system (which is the charge end date) for Product 1. Subsequently, another notification will be fired to the Provisioning system on January 15 for Product 02.

Zuora-Community · ‎01-28-2016

Hi, When I trigger a Batch Create in Account Updater and when there are too many cards, it runs for hours with no way to abort it (In my case I realised later that I want to edit the configuration). I need to wait for the entire thing to get completed and then trigger it again. There should be some way to cancel the batch creation. Regards, Ranganathan

Zuora-Community · ‎01-28-2016

Currently, it's not honoring custom fields set on invoice generate. It'd be grand if it did.

Zuora-Community · ‎01-13-2016

Feature Request: Add Netherlands-Antilles to Supported Countries Reference Number: DE10571 Business Need: Some of customers need to set the contact record's country as Netherlands-Antilles.

Zuora-Community · ‎01-13-2016

Feature Request: Allow the AncestorAccountId field for Usage and Subscription to be used in a query. Currently this field is used only to query all subscriptions/usage under the same account hierarchy. i.e. SELECT id FROM Subscription where AncestorAccountId ='xxxxxxxxxxxxxxxxxxxxxxxx'. If you try to query for a value, regardless if Customer Hierarchy is enabled on the tenant you get an error in return i.e. error message : "invalid field for query: Usage.AncestorAccountId Status: under evaluation Reference Number: DE7471 Business Need: 1. Need to be able to query this field to determine the Ultimate Parent of the subscription/usage.

Zuora-Community · ‎01-13-2016

It is also possible to have multiple events registered for a given event type (i.e. 30 days before renewal, 60 days before renewal, 90 days before renewal, etc.), but it does not appear possible to do this type of thing with the invoice past due event, even when providing a different name for each registered event of that type. This enhancement is being review and can be track in DE7138.

Zuora-Community · ‎01-13-2016

Feature Request: add a validation procees that warns or prevents a user from entering an illegal character in the UI. (this would prevent a sync job failure due to unsupported xml characters) Status: under evaluation Reference Number: DE7125 Business Need: This is of high importance since Z-Billing users are not aware that they are entering a non-supported character on the web UI. If this happens, the whole account sync fails and the engineering team would have to clean up the production data for them

Zuora-Community · ‎01-13-2016

Feature Request: Email notification for External Refund Status: under evaluation Reference Number: DE10723 Business Need: When an external refund is made, a notification to help automate the process of manually sending our refunds.

Zuora-Community · ‎01-13-2016

Feature Request: Customer Z is looking for the search within Z-Billing to more useful (versatile). For example, for account name, when they type "Campus North" to search, they would like ALL possible matches (results) on account names to be returned (e.g. CampusNorth). Right now, the current behavior is that Z-Billing will only return provide exact match word/case. Status: under evaluation Reference Number: DE5903

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Need event notifications to be triggered on charge end dates within a subscription

A way to cancel the Account Updater Batch

Allow custom fields on generate() api calls

Add Netherlands-Antilles to supported countries

Make AncestorAccountId field available to query

Multiple events registered for a given event type (Notification feature)

validation that prevents a user from entering illegal characters in the UI

Email notification for External Refund

Looking for improved Search functionality