Happy Business Starts Here

Include Product and Rate Plan merge fields in Email Templates

Include Product and Rate Plan merge fields in Email Templates

Hi there,

 

When we are configuring the email templates for auto renewal reminder and manual renewal reminder, we can only choose the Subscription Name as a kind of ID number for the customers to locate which subscription is going to be renewed. However, a sequence of number normally does not make too much sense to a customer. We would like to request adding Product and Rate Plan related merge field for the email templates so we can make the email notifications more sense for our customers.

 

Thanks,