Happy Business Starts Here

Highlighted
Savvy Scholar

zuora quote : Amend Scenaio

Hi,

I have follwoing use case for Amendments 

  1. Create a new quote and submit to zuora for 1 year i.e. 1st June 2019 to 31st May 2020
  2. Run invoice
  3. Post invoice
  4. Now create an amendment quote to existing subscription created in step 1, change it to 1st Jan 2020 to 31st December 2020
  5. Un-post invoice created in step#3
  6. Create credit note for #1
  7. Re-run invoice and post for step#4, check why invoice is not getting created.

The observation is, if we are not chaning the contract date , system is not creating an invoice, also I am sure this is a valid scenario in business in zuora world we have to create a manual creidt note, there is no way system will know and calcalte proration amount for credit note when we run billing in step#7.

 

Thanx,

Chirag

1 REPLY 1
Support SME

Re: zuora quote : Amend Scenaio

Hi @chiragjha We will test on our end and share the update here. Thanks






If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √