"Unable to start sync: null" Error when performing Product Catalog clean up
Problem: Customer was performing the Product Catalog clean up in their Sandbox and was receiving the error "Unable to start sync: null" as shown below:
Solution: In this specific scenario, when we checked our internal logs we found the below error:
Invalid login, password or token; or user locked out.```
And on updating the Salesforce credentials being used to sync the data from Zuora --> Salesforce, this issue was resolved.
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