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"ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION" error when downloading Quote templates

Zuora Support

"ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION" error when downloading Quote templates

Problem:

Hello -- we are getting the following error message when we attempt to update Z-quotes templates in our Salesforce instance connected to the Zuora instance above.

What is your recommendation?

 

 

Solution:

According to this article, `ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION` can sometimes appear through Chrome when there is a comma in file names.

 

https://stackoverflow.com/questions/13578428/duplicate-headers-received-from-server

The customer tried downloading the template with the name "No Discount, 5 KIGs - New", and it caused the error since it has ','. 


Once comma symbol is cleared from the template name, We can able to download the template without any issues.






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