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"DUPLICATE_VALUE:duplicate value found: <unknown> duplicates value on record with id: <unknown>"

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"DUPLICATE_VALUE:duplicate value found: <unknown> duplicates value on record with id: <unknown>"

Problem

Entity object in product catalog sync failed to sync with error "DUPLICATE_VALUE:duplicate value found: <unknown> duplicates value on record with id: <unknown>""

Since Billing entity record could not be inserted, product Sync failed as it did not find the BillingEntity record

Solution

It has been identified the cause is because  the external access for the “Billing Entity” object had been set up “Private”; in Organization wide sharing settings.

Issue was resolved when updated as Public Read/write  and accordingly a record could be inserted in BillingEntity Object






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