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Zuora is Not recognizing accounting code value when trying to sync a product with CPQ connector

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Zuora is Not recognizing accounting code value when trying to sync a product with CPQ connector

Problem

When using Zuora Connector for Salesforce CPQ package to create a new product in Salesforce and after setting deferred revenue and recognized revenue accounts field to a specific value and try to sync the product,  it throws the error when syncing that the accounting codes are blank. 

 

Solution:

 

It could be that Finance is not enabled in Salesforce, so the filed values related to Finance are ignored while syncing the product. 

 

You can enable Finance in Salesforce by going to Zuora Connectors Settings and enabling Z-Finance Enabled option.

 

 

The issue was resolved after enabling the above setting. 

 






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