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Zuora connector for salesforce Product sync error

Issue: Product [01t1t000001iJOKAA2] is defined with tiered List Pricing, but has no Discount Schedule for Pricebook [01s1t000005A6s2AAC]
An unexpected error has occurred. Your solution provider has been notified. (ZSB)

 

When trying to sync List price per unit model product getting this error.





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1 REPLY 1
Zuora Support

Re: Zuora connector for salesforce Product sync error

Solution:  Here this error is thrown for a Product was created with Tiered pricing per unit model and trying to sync to Zuora. 

 

When creating Tiered Pricing Per unit model, Zuora price is mapped to Discount Schedule - Slab Salesforce CPQ Price Setting. 

 

This error was thrown because a discount schedule was not added to related price book. 

 

Please find more details of Price mapping in below Knowledge base article.

https://knowledgecenter.zuora.com/CA_Commerce/F_Salesforce_CPQ_Connector_to_Zuora_Connector/Product_...

 





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