- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Problem:
=========
Zuora 360 sync has a status Failure and throws the following Error
Your sync has been failing due to : Invalid login, password or token; or user locked out.AxisFault faultCode: INVALID_LOGIN faultSubcode: faultString: INVALID_LOGIN: Invalid username, password, security token; or user locked out. faultActor: faultNode: faultDetail: {urn:fault.partner.soap.sforce.com}LoginFault:INVALID_LOGINInvalid username, password, security token; or user locked out. INVALID_LOGIN: Invalid username, password, security
If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Solution
=======
This error is thrown if the password has expired for the salesforce user that have been used in the Sync setup.
This can be validated by clicking Edit and Save and the same error will be thrown
Please update the password, security Token for the salesforce user used in the sync set up as shown above.
Then update the Salesforce Credentials section of the sync setup page with those values and make sure the setup can be Saved.
This should resolve this specific Sync failure error
If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Solution
=======
This error is thrown if the password has expired for the salesforce user that have been used in the Sync setup.
This can be validated by clicking Edit and Save and the same error will be thrown
Please update the password, security Token for the salesforce user used in the sync set up as shown above.
Then update the Salesforce Credentials section of the sync setup page with those values and make sure the setup can be Saved.
This should resolve this specific Sync failure error
If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √