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With orders enabled, Quote rate plan charge records are not being created for original products

Zuora Support

With orders enabled, Quote rate plan charge records are not being created for original products

When creating amendment quotes, Quote rate plan charge records are not being created for original products with orders enabled 



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Zuora Support

Re: With orders enabled, Quote rate plan charge records are not being created for original products

On further checking, it has been observed that the setting , Store Existing Products(Navigate to Zuora Config ->Advance Quote configuration settings) has not been enabled in the salesforce org

 

Once the setting is enabled, Quote Rate plan charge records are now being created for original products on amendment quotes

 

setting.PNG



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