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Why error: Order cannot be created because no Quote Ids were provided.

In a specific scenario, when sending to Zuora the following are the errors in UI and in the log:

 

`Order cannot be created because no Quote Ids were provided.`

 

Please check the solution below.






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Zuora Support

Re: Why error: Order cannot be created because no Quote Ids were provided.

In a specific scenario, use was having an issue when sending a parent quote with multiple quotes attached to it to Zuora.

So far this has been configured so that:

- Single parent quote is created, and checkbox is checked for "Is Parent Quote?"

- All child quotes have correct parent quote id.

- All child quotes have no check in the box for "Is Parent Quote?"

- Also, in advanced configuration settings the setting for Multiple Subscription order is enabled

 

When sending to Zuora the following are the errors in UI and in the log: Order cannot be created because no Quote Ids were provided.

 

The error was caused due to using send to z-billing incorrectly, instead of just passing in parent quote id, all child quote ids and information need to be passed in.






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