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Why error: Operation failed due to an unknown error?

Zuora Support

Why error: Operation failed due to an unknown error?

In a specific scenario, customer was getting below error when sending quote to Zuora:

 

Screen Shot 2018-12-27 at 3.12.04 PM.png

 

Please check below the reason and solution for same in below section.

 

 



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1 REPLY
Zuora Support

Re: Why error: Operation failed due to an unknown error?

In a specific scenario, the Opportunity Name contained image, hence the quote was throwing error during the Send to Zuora process.

 

"Web Order 🇩🇪 2018-12-04 09:27:23 xxxx"

 

Once the image was removed from Opportunity name, the quote was successfully send to Zuora.



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Help others find answers faster by accepting my post as a solution √