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Why does page does not render when clicked on New payment Method button on Quote

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Zuora Support

Why does page does not render when clicked on New payment Method button on Quote

Problem : When clicked on New Payment Method button on Quote page , after entering all credit card information and clicked on save button, page does not load/saved. why ? 

Page_does_not_load.PNG




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1 REPLY
Zuora Support

Re: Why does page does not render when clicked on New payment Method button on Quote

Sollution : Usually this happens when the Hosted domain URL mentioned on Zuora Hosted payment Method page different to the URL used in Saleforce.

HPM_Zuora.PNGHPM_Salesforce.PNG

 

From above example 

The Zuora HPM setting should have the same URL as your org, "na90" instead of "na24" . Update HPM setting in Zuora and this should resolve the issue. 




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