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Why deleted product records are getting synced to salesforce?

Why deleted product records are getting synced to salesforce?






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Re: Why deleted product records are getting synced to salesforce?

Product records are soft deleted in Zuora and hence they would get synced to salesforce.

You can add the field DELETED to the layout and check which will denotes if the object is the deleted one or not.

 

Please review the following Community Article Understanding the SalesForce Product Catalog Sync for more detail

 

https://community.zuora.com/t5/Zuora-for-Salesforce/Understanding-the-SalesForce-Product-Catalog-Syn...






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Re: Why deleted product records are getting synced to salesforce?

Product records are soft deleted in Zuora and hence they would get synced to salesforce.

You can add the field DELETED to the layout and check which will denotes if the object is the deleted one or not.

 

Please review the following Community Article Understanding the SalesForce Product Catalog Sync for more detail

 

https://community.zuora.com/t5/Zuora-for-Salesforce/Understanding-the-SalesForce-Product-Catalog-Syn...






If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √

View solution in original post