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Why 'Not Found' error when launching the HPM iFrame in Z-Quotes?

Why 'Not Found' error when launching the HPM iFrame in Z-Quotes?






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Zuora Support

Re: Why 'Not Found' error when launching the HPM iFrame in Z-Quotes?

User getting 'Not Found' error when launching the HPM iFrame in Z-Quotes as below:

 

Screen Shot 2019-01-26 at 8.55.24 PM.png

 

The issue was resolved by adding HPM user to the Quote licence. Please follow below steps to add a user to a package license:

  1. Navigate to Setup > Installed Packages
  2. On the Installed Packages page, navigate to the Manage Licenses link next to the Zuora Quotes package.
  3. On the Package Details page, click the Add Users button.
  4. On the Add Users page:
    1. In the Available Users list, select the users that you are to add to the package license by selecting the checkboxes before the usernames. The selected users will appear in the Selected Users list.
    2. Click Add to add the selected users to the package license.

Related KC article: https://knowledgecenter.zuora.com/CA_Commerce/C_Zuora_Quotes/B_Install_Z-Force_Quotes_on_Salesforce....

 






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