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Zuora Support

Why Invalid Custom Field Error when sending Quote to Zuora?

In a specific scenario customer created custom field in both in Salesforce: Quote and Zuora: Subscription. The custom field was also added to the quote fieldset: zqu__CustomQuoteFields

 

Please check the reason and solution for the error.

 






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1 REPLY 1
Zuora Support

Re: Why Invalid Custom Field Error when sending Quote to Zuora?

There was a mismatch in the AOI name of the custom field in Zuora and Salesforce. Since custom field is case sensitive, it caused a difference. Once the API name was matched completely(case as well), the error was resolved.






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