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When will be the Subscription Rate Plan Charge Zuora ID populated on Quote rate plan charge record

Zuora Support

When will be the Subscription Rate Plan Charge Zuora ID populated on Quote rate plan charge record

In this scenario, Customer ran a report and some of the Quote Rate plan charges have the Subscription Rate Plan Charge Zuora ID value not populated. And they want to know the scenarios in which the value will be populated / Not populated. 






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1 REPLY 1
Zuora Support

Re: When will be the Subscription Rate Plan Charge Zuora ID populated on Quote rate plan charge reco

Subscription Rate Plan Charge Zuora ID will be a link to the existing products in zuora so, Only if you do an update Product amendment you will see this ID populated on Quote Rate plan charge records.

 

Below are the scenarios in which the ID won't be popualted:

 

1) New Subscription quote

2) New product Amendment

3) Remove Product Amendment 






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