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In this scenario, Customer ran a report and some of the Quote Rate plan charges have the Subscription Rate Plan Charge Zuora ID value not populated. And they want to know the scenarios in which the value will be populated / Not populated.
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Subscription Rate Plan Charge Zuora ID will be a link to the existing products in zuora so, Only if you do an update Product amendment you will see this ID populated on Quote Rate plan charge records.
Below are the scenarios in which the ID won't be popualted:
1) New Subscription quote
2) New product Amendment
3) Remove Product Amendment
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Help others find answers faster by accepting my post as a solution √
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Subscription Rate Plan Charge Zuora ID will be a link to the existing products in zuora so, Only if you do an update Product amendment you will see this ID populated on Quote Rate plan charge records.
Below are the scenarios in which the ID won't be popualted:
1) New Subscription quote
2) New product Amendment
3) Remove Product Amendment
If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √