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Problem:
=======
Some users from a certain Profile cannot click on "Base Products" step in Guided Selling. Nothing happens when thsi step is clicked
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Solution:
=======
In enabling the Browser console, the following error was noticed
Uncaught TypeError: Cannot read
> property 'innerHTML' of undefined at EditQuoteProducts?cr…
> xxxxxxx&clc=0:422
This is from where the error was thrown
FormatObject.date =
$jq("span[data-id='format_date']").children("span[id*='format_date_value']")[0].innerHTML.replace('1960',
'year').replace('12', 'month').replace('10', 'day');
FormatObject.currency =
$jq('<div/>').html($jq("span[data-id='format_currency']").children("span[id*='format_currency_value']")[0].innerHTML).text();
FormatObject.number =
$jq('<div/>').html($jq("span[data-id='format_number']").children("span[id*='format_number_value']")[0].innerHTML).text();
After granting permission to Object Format Object and its fields to the user profile, the problem was resolved
If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Solution:
=======
In enabling the Browser console, the following error was noticed
Uncaught TypeError: Cannot read
> property 'innerHTML' of undefined at EditQuoteProducts?cr…
> xxxxxxx&clc=0:422
This is from where the error was thrown
FormatObject.date =
$jq("span[data-id='format_date']").children("span[id*='format_date_value']")[0].innerHTML.replace('1960',
'year').replace('12', 'month').replace('10', 'day');
FormatObject.currency =
$jq('<div/>').html($jq("span[data-id='format_currency']").children("span[id*='format_currency_value']")[0].innerHTML).text();
FormatObject.number =
$jq('<div/>').html($jq("span[data-id='format_number']").children("span[id*='format_number_value']")[0].innerHTML).text();
After granting permission to Object Format Object and its fields to the user profile, the problem was resolved
If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √