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Unable to establish connection to Avalara. Please verify your credentials and try again later.

Zuora Alumni

Unable to establish connection to Avalara. Please verify your credentials and try again later.

The following error shows up on quotes.

 

Unable to establish connection to Avalara. Please verify your credentials and try again later.

 

 

In Zuora,  successfully test the connection to AvaTax is completed. 

Yet the error appears on the Quotes.

1 ACCEPTED SOLUTION

Accepted Solutions
Zuora Alumni

Re: Unable to establish connection to Avalara. Please verify your credentials and try again later.

On checking, the Bill to Contact of the Quote there was an Invalid character in the Mailing Address of the Contact which was the reason for the Error to occur.
mail.PNG

 

On removing the Invalid character the error was resolved.

 

 

View solution in original post

1 REPLY 1
Zuora Alumni

Re: Unable to establish connection to Avalara. Please verify your credentials and try again later.

On checking, the Bill to Contact of the Quote there was an Invalid character in the Mailing Address of the Contact which was the reason for the Error to occur.
mail.PNG

 

On removing the Invalid character the error was resolved.

 

 

View solution in original post