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Unable to edit discount percentage charge in Product selector page
In a specific scenario customer was unable to unable edit discount percentage charge in Product selector page. Please check below for the problem description and solution.
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Re: Unable to edit discount percentage charge in Product selector page
In a specific scenario customer was unable to unable edit discount percentage charge in Product selector page and getting only below window:
There is a setting in Zuora Config -> Quote Configuration Settings : Disable Additional Price Discounts
You select this setting to prevent users from:
- Creating additional discounts on quotes
- Editing any fields in tier levels
- Adding or removing tiers
Once this setting is disabled you will be able to edit the discount charge as below:
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