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Unable to edit discount percentage charge in Product selector page

In a specific scenario customer was unable to unable edit discount percentage charge in Product selector page. Please check below for the problem description and solution.






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Zuora Support

Re: Unable to edit discount percentage charge in Product selector page

In a specific scenario customer was unable to unable edit discount percentage charge in Product selector page and getting only below window:

 

Screen Shot 2019-03-26 at 11.27.13 AM.png

 

There is a setting in Zuora Config -> Quote Configuration Settings : Disable Additional Price Discounts

You select this setting to prevent users from:

  • Creating additional discounts on quotes
  • Editing any fields in tier levels
  • Adding or removing tiers

Once this setting is disabled you will be able to edit the discount charge as below:

 

Screen Shot 2019-03-29 at 1.58.00 PM.png






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