This action could not be performed, because you are trying to amend an cancelled subscription.

[Leo]

Question or Problem Statement:
We are getting an error like "Code: 58730020, Message: This action could not be performed, because you are trying to amend an cancelled subscription" when these type of amend quotes created.

[Leo · Accepted solution]

Solution:

Find the 'Exist Subscription ID' in your quote. If it is not there, please edit quote page layout then add the field 'Exist Subscription ID' in quote page. The Id seems like 2c92c0f8680e602b0168127f487XXXXXX.

Login your tenant, then try to access subscription with the Id 2c92c0f8680e602b0168127f487XXXXXX. The URL like:

Sandbox: https://api.zuora.com/apps/Subscription.do?method=view&id=2c92c0f8680e602b0168127f487XXXXXX

Production: https://www.zuora.com/apps/Subscription.do?method=view&id=2c92c0f8680e602b0168127f487XXXXXX

Review the subscription 2c92c0f8680e602b0168127f487XXXXXX, if it is cancelled or existing.