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05-06-2019
04:00 AM
05-06-2019
04:00 AM
Question or Problem Statement:
We are getting an error like "Code: 58730020, Message: This action could not be performed, because you are trying to amend an cancelled subscription" when these type of amend quotes created.
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05-06-2019
04:01 AM
05-06-2019
04:01 AM
Solution:
Find the 'Exist Subscription ID' in your quote. If it is not there, please edit quote page layout then add the field 'Exist Subscription ID' in quote page. The Id seems like 2c92c0f8680e602b0168127f487XXXXXX.
Login your tenant, then try to access subscription with the Id 2c92c0f8680e602b0168127f487XXXXXX. The URL like:
Sandbox: https://api.zuora.com/apps/Subscription.do?method=view&id=2c92c0f8680e602b0168127f487XXXXXX
Production: https://www.zuora.com/apps/Subscription.do?method=view&id=2c92c0f8680e602b0168127f487XXXXXX
Review the subscription 2c92c0f8680e602b0168127f487XXXXXX, if it is cancelled or existing.
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05-06-2019
04:01 AM
05-06-2019
04:01 AM
Solution:
Find the 'Exist Subscription ID' in your quote. If it is not there, please edit quote page layout then add the field 'Exist Subscription ID' in quote page. The Id seems like 2c92c0f8680e602b0168127f487XXXXXX.
Login your tenant, then try to access subscription with the Id 2c92c0f8680e602b0168127f487XXXXXX. The URL like:
Sandbox: https://api.zuora.com/apps/Subscription.do?method=view&id=2c92c0f8680e602b0168127f487XXXXXX
Production: https://www.zuora.com/apps/Subscription.do?method=view&id=2c92c0f8680e602b0168127f487XXXXXX
Review the subscription 2c92c0f8680e602b0168127f487XXXXXX, if it is cancelled or existing.
If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √