Happy Business Starts Here

Community Manager

The package installation failed, Error Message: The post install script failed.

See Reply



Subscribe to Zuora System Updates at Zuora Trust
Follow Zuora Global Support on Twitter and LinkedIn

4 REPLIES 4
Community Manager

Re: The package installation failed, Error Message: The post install script failed.

Problem

This error can occur when there are more than 5 Apex jobs running in your Salesforce org when you install zuora quote package.  Some of our packages require to perform up to 3 Apex Jobs during and after the installation process.  Currently, Salesforce allows 5 Apex jobs to run at the same time only.

 

Solutions

Please check your Apex jobs completed before trying the installation again.



Subscribe to Zuora System Updates at Zuora Trust
Follow Zuora Global Support on Twitter and LinkedIn

Scholar

Re: The package installation failed, Error Message: The post install script failed.

I keep getting this same error when trying to install maintenance release 8.7 in our sandbox, and there are no apex jobs running. What else could be causing this?

Highlighted
Zuora Staff

Re: The package installation failed, Error Message: The post install script failed.

Hi @mmiller I have reached out to you via DM on this issue



If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √

Support SME

Re: The package installation failed, Error Message: The post install script failed.

Hi @mmiller As I sent you an update from the Ticket, I am working with Engineering on this based on detail from salesforce.

Will send you an update as soon as we have one

 

Thank you
Doyeli






If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √