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Zuora Staff

The Error were encountered during the Quote creating process.

However, when we tried to send a quote from Salesforce to Zuora, we got the following error message: 
"Errors were encountered during the request process: [RestServiceException:The API version 42.0 is not supported for this request. ;]"

1 ACCEPTED SOLUTION

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Zuora Staff

Re: The Error were encountered during the Quote creating process.

We need to keep the Zuora Connection API URL as the current version of WSDL. Please follow the below steps to avoid this error.

 

1. In Zuora Quotes, click the Zuora Config tab.
2. On the Zuora Quotes Configuration Settings page, click Zuora Connection Settings.
3. Click Edit Settings.
4. We recommend that you specify the current version of the WSDL (81.0)  https://apisandbox-zforsf.zuora.com/apps/services/a/81.0 instead of  https://apisandbox-zforsf.zuora.com/apps/services/a/42.0.

For example: 
https://apisandbox-zforsf.zuora.com/apps/services/a/81.0 

Knowledge Article For more information:

https://knowledgecenter.zuora.com/DC_Developers/G_SOAP_API/AB_Getting_started_with_the__SOAP_API/B_Z...

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1 REPLY 1
Highlighted
Zuora Staff

Re: The Error were encountered during the Quote creating process.

We need to keep the Zuora Connection API URL as the current version of WSDL. Please follow the below steps to avoid this error.

 

1. In Zuora Quotes, click the Zuora Config tab.
2. On the Zuora Quotes Configuration Settings page, click Zuora Connection Settings.
3. Click Edit Settings.
4. We recommend that you specify the current version of the WSDL (81.0)  https://apisandbox-zforsf.zuora.com/apps/services/a/81.0 instead of  https://apisandbox-zforsf.zuora.com/apps/services/a/42.0.

For example: 
https://apisandbox-zforsf.zuora.com/apps/services/a/81.0 

Knowledge Article For more information:

https://knowledgecenter.zuora.com/DC_Developers/G_SOAP_API/AB_Getting_started_with_the__SOAP_API/B_Z...

View solution in original post