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The Charge is not allowed to be updated on XXX

Receiving the below error when an amendmnet quote is created on the Quote detail page

"The Charge is not allowed to be updated on XXX"

 






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1 REPLY 1
Zuora Support

Re: The Charge is not allowed to be updated on XXX

In one specific secario, below are the steps involved

* Create a new subscription quote with term from 10/8/18- 10/8/19

* Create an renewal on the above and send to Zuora. The Term start date now is 10/8/19

 

Error occurs when an amendmnet is created and with start date for instance 5/10/19 i.e start date within previous term and not curren term

 

Upon setting the start date to a date on or after 10/8/19(current term start date), error is resolved






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