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TCV on the Quote shows 0

Problem - If you have created a quote and added a Product with one-time charge or recurring charge or both but TCV still shows 0.






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1 REPLY 1
Zuora Support

Re: TCV on the Quote Metrics shows 0

Solution - Customer was seeing a $0 TCV for all their quotes in their quote metrics even if they had a one-time charge or recurring charge added to their quote. Please find below document to understand how TCV is calculated-

Total Contract Value

 

In this specific case, the Quote Metrics worked fine when I went to the "Quote Configuration Settings" in the "Zuora Config" and checked "Autofill dates for Quote Metrics Preview" as shown below.


AutofillDatesForQM.png






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