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Salesforce email template merge fields

Dieter_K
Tutor

Salesforce email template merge fields

Hi everyone,

I'm trying to get the opportunity owner name into the email template that is used when we send a new customer the HPM link. For some reason when I add the appropriate merge field it comes up blank on the email that is sent. The zqu__ fields populate.
Interestingly if I just use the "Send Test and Verify Merge Fields" button the reverse happens. The zqu__ fields are missing, but the {!Opportunity.OwnerFullName} comes through.

Anyone run into this issue?

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