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wkoscielny Tutor

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Posts: 7
Registered: ‎02-23-2017

Rules Engine - Date Blank Evaluation on Opp

I'd like to prevent a quote from being saved when a Rep has not populated a field on the Opportunity but cannot create a rule to do so....

 

 

I add a new condition to my rule:

Service Activation Date on the Opportunity (Custom Date field not the Zuora Service Activation Date field)

IS NULL

AND

The Rate Plan contains a certain product. 

 

I get the following error when saving.

 

Rule cannot be saved: Rule is invalid and cannot be saved: Failure parsing Condition: Static date value cannot be blank.

 

How can evaluate if that date field is blank of the opportunity and prevent save when that data field is blank?

Jyoti_Sinha Support Team

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Posts: 353
Registered: ‎01-11-2016

Re: Rules Engine - Date Blank Evaluation on Opp

@wkoscielny could you please PM me your ORG ID and the link to the rules in question and I can have a look at the same.



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wkoscielny Tutor

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Posts: 7
Registered: ‎02-23-2017

Re: Rules Engine - Date Blank Evaluation on Opp

PM Sent.

doyeli Z-Support SME

Z-Support SME

Z-Support SME
Posts: 457
Registered: ‎01-08-2016

Re: Rules Engine - Date Blank Evaluation on Opp

Hi @wkoscielny sorry, its been a while since you shared the Org id. Could you make it to work? If not, can you please share your Org id to me directly and grant login access. Also please share the Rule name. I will then review it. Sincerely sorry again for the delay in posting any update here

 

Thank you
Doyeli



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