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Receiving Error " Wrong pick list value" on Quote detail page

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Zuora Support

Receiving Error " Wrong pick list value" on Quote detail page

When trying to submit Quote to Zuora, error " Wrong pick list value xxx for field xxx"  is thrown






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Zuora Support

Re: Receiving Error " Wrong pick list value" on Quote detail page

This error is thrown when the picklst values on the custom field are inconsistent between Zuora and Salesforce

 

For instance, in Zuora picklist values are 

 

values.PNG

 

In Salesforce, Picklist values are

 

salesforcevalues.PNG

 

 

The difference is "/" and "|" which  leads to error "Wrong Picklist value"

 

Custom fields need to be configured with same API name and datatype along with same values in both Zuora and Salesforce. 

 

Error is resolved once the values are same in both Zuora and Salesforce

 

KC for creating and sending custom fields to Zuora for reference -  https://knowledgecenter.zuora.com/CA_Commerce/C_Zuora_Quotes/CA_Configuring_Z-Force_Quotes/D_Configu...






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1 REPLY 1
Highlighted
Zuora Support

Re: Receiving Error " Wrong pick list value" on Quote detail page

This error is thrown when the picklst values on the custom field are inconsistent between Zuora and Salesforce

 

For instance, in Zuora picklist values are 

 

values.PNG

 

In Salesforce, Picklist values are

 

salesforcevalues.PNG

 

 

The difference is "/" and "|" which  leads to error "Wrong Picklist value"

 

Custom fields need to be configured with same API name and datatype along with same values in both Zuora and Salesforce. 

 

Error is resolved once the values are same in both Zuora and Salesforce

 

KC for creating and sending custom fields to Zuora for reference -  https://knowledgecenter.zuora.com/CA_Commerce/C_Zuora_Quotes/CA_Configuring_Z-Force_Quotes/D_Configu...






If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √

View solution in original post