Quote's Tax Exempt drop-down field is empty

[vu_phan]

Problem

When creating a quote, the Tax Exempt dropdown list does not have any option to select.

How do I add selections to this field?

[vu_phan · Accepted solution]

It appears that Tax Exempt choices are not available to your quote's record type.  This can be fixed by doing the following steps:

• Go to Setup > Create > Objects > Quote
• Click on Tax Exempt field
• Under Picklist Value Set section, delete all choices
• Click on New button to recreate these values one at a time
• Make sure that you mark the choice available for all quote record types.