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Quote Template not displaying Contact's Address information

Problem:

“Generated PDF” in Quote is not printing Contact’s Address information as expected. Instead it displays the Mergefield “SAccount.Name” itself. See the below screenshot.

176462 - Quote Template Error.jpg

 






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1 REPLY 1
Zuora Support

Re: Quote Template not displaying Contact's Address information

Root Cause:

“Bill to Contact” & “Sold to Contact” are not populated in the Quote.

176462 - Quote Template Error Quote.JPG

 

Solution:

In order to print Contact’s Address information in the Generated PDF, it is mandatory to populate “Bill to Contact” & “Sold to Contact” in the Quote.

 

176462 - Quote Template Quote.JPG176462 - Quote Template.jpg

Please refer to the knowledge center article Supported Merge Fields for Quote Templates for more details.






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