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Quote Charge Summary record not created for removed products on amendment quotes

 

Problem :

Customer reported that if they removed a product from the subscription during renewal ( in a renew subscription quote), a corresponding quote charge summary record ( for that removed product) is not being created in the related quote charge summary object.

 



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1 REPLY 1
Zuora Alumni

Re: Quote Charge Summary record not created for removed products on amendment quotes

Solution :

 

This was a limitation on the Zuora Quotes version 7.3 and before.

Stating from Zuora Quotes Q3 2016 Release Remove Product Amendment Metrics is Supported in Quote Charge Summary :

 

The charge level metrics for the Remove Product amendments are available in Quote PDF documents via the Quote Charge Summary object.

You will now be able to see the Quote Charge Summary of the removed product under the Quote Rate Plans in the related quote charge summary object.

 

 

For more information on the same please review : https://knowledgecenter.zuora.com/AA_Whats_New/S_Previous_Z-Force_Releases/V_2016_Zuora_for_Salesfor...

 



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