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Quantity on the Guided Product Selector page is rounding off

Problem: Customer was trying to add a Product to the Quote and then update the quanity to 1.5 for one of the Product Rate Plan Charge. Even after updating, the quantity was showing 2 instead of 1.5 as shown below. 

 

Quantity_2.png






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1 REPLY 1
Zuora Support

Re: Quantity on the Guided Product Selector page is rounding off

Solution: In this specific scenario when I checked the Product the UOM used on the Charge was Each. On checking the Zuora tenant and then navigating to the Billing Settings --> Customize Unit Of Measures, I found that the decimal places set for this UOM was 0 as shown below. KC article for our UOM is as below

Customize Units of Measure

 

Screen Shot 2019-05-28 at 3.22.11 PM.png

 

Unfortunately, you cannot update the decimal places on an existing UOM and hence you would need to create a new UOM and then update the PRPC with this new UOM. On creating the new UOM and use that instead for the Product Rate Plan Charge, we were able to update the quantity to 1.5






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