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07-09-2020
03:48 AM
07-09-2020
03:48 AM
Providing quotes in different currencies for the same subscription
Example scenario that causes us problems:
A German based customer purchases their subscription directly with us in EUR. At renewal time they want to purchase through a reseller who only purchases in GBP and who wants a GBP quote. (we use invoice owner feature to represent the reseller).
As far as I'm aware the only way to provide a GBP renewal quote is to re-create the customer's billing account from scratch, manually re-create the subscription, cancel the old subscription/billing account, and re-quote in GBP. Obviously this is a LOT of work for a single quote that might not even be purchased.
There's got to be a better way to handle this? Anyone have any ideas?
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