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Product sync Error ">>> zsync exception occurred: active currencies must be provided (zqu)"

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Product sync Error ">>> zsync exception occurred: active currencies must be provided (zqu)"

Problem: In this specific scenario, customer refreshed their Salesforce Sandbox and synced all the Products from Zuora. After that they were trying to sync the Products from SFDC to Zuora, but were getting the below error:

">>> zsync exception occurred: active currencies must be provided (zqu) ..."

 

CatalogSyncHistory.png

 

Solution: For this specific case, I checked one of the Products. On running the below query, I found that one of the PRP had no Active Currencies.

select id,name, zqu__ActiveCurrencies__c from zqu__productratePlan__c where zqu__product__c = '<Product ID here>' and zqu__ActiveCurrencies__c = null


Also this PRP record had no PRPC record as well. 
On fixing this data we were able to sync the Product to Zuora without any errors. 






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