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I'm using Zuora Connector for Salesforce CPQ package. When creating a new product in Salesforce and setting Revenue Recognition Rule Name field to a specific value, the same value is not synced to the charge's Revenue Recognition Rule field in Zuora. Instead, the charge in Zuora has Revenue Recognition Rule = 'Recognize upon invoicing' for some reason. Please let me know how I can sync the correct value to Zuora.
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It could be that Finance is not enabled in Salesforce, so product's Revenue Recognition Rule Name field is ignored and the default value 'Recognize upon invoicing' is assigned to the charge's Revenue Recognition Rule in Zuora.
You can enable Finance in Salesforce by going to Zuora Connectors Settings and enabling Z-Finance Enabled option.
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It could be that Finance is not enabled in Salesforce, so product's Revenue Recognition Rule Name field is ignored and the default value 'Recognize upon invoicing' is assigned to the charge's Revenue Recognition Rule in Zuora.
You can enable Finance in Salesforce by going to Zuora Connectors Settings and enabling Z-Finance Enabled option.
If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √