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Product Catalog Sync cannot be executed from Zuora as the customer has CPQ enabled

Getting below error when trying to executed Product Catalog sync from Zuora.

 

Unable to start sync: Product Catalog Sync cannot be executed from Zuora as 
the customer has CPQ enabled






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1 REPLY 1
Zuora Support

Re: Product Catalog Sync cannot be executed from Zuora as the customer has CPQ enabled

You are getting the message because the tenant has Bundling Enabled. Once you have bundling enabled, the must master product catalog resides in Salesforce and you cannot sync products from Zuora to Salesforce.






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